- Posted 19 February 2025
- LocationDublin
- DisciplineMarketing & PR
- Reference1779
Ecommerce Manager
Job description
Who We’re Looking For
We’re seeking a hands-on, commercially driven eCommerce Manager to take ownership of our online business and drive growth. This high-impact role covers strategy, execution, and operations, playing a crucial part in scaling our D2C channel.
Key Responsibilities
eCommerce Growth & Website Management
Develop and execute a robust eCommerce strategy to drive online sales and meet targets.
Manage and optimise our Shopify Plus stores across ROI, UK, and the USA.
Continuously improve UX/UI, conversion rates, and site performance.
Serve as the primary contact for website technical issues, liaising with web development partners.
Own and optimise the full eCommerce sales funnel, enhancing customer acquisition, retention, and lifetime value (LTV).
Customer Acquisition & Retention
Lead our Klaviyo email marketing strategy, optimising for engagement and conversion.
Collaborate with the marketing team to execute high-impact campaigns.
Identify opportunities to increase AOV (Average Order Value), reduce cart abandonment, and refine the purchase journey.
Work with our digital agency to enhance paid media performance.
Performance & Data-Driven Optimisation
Use Google Analytics 4 (GA4) to track and report key eCommerce metrics.
Identify and implement cross-sell and upsell strategies to boost revenue.
Leverage data insights to refine the customer journey and drive growth.
Continuously test, learn, and iterate to optimise performance.
Operations & Fulfilment
Work closely with the Operations Team and 3PL partners to ensure seamless order fulfilment.
Manage stock forecasting and conduct system checks to prevent disruptions.
Identify process improvements to enhance efficiency and the D2C customer experience.
Strategic Growth & Business Impact
Report regularly on website performance and customer behavior to inform Proceive’s broader growth strategy.
Stay ahead of industry trends and competitor activity to maintain a competitive edge.
What You’ll Bring
? Proven experience in an eCommerce role within a high-growth D2C brand.
? Expertise in Shopify Plus (essential).
? Strong knowledge of Google Analytics 4 (GA4) and Klaviyo.
? Commercial mindset with a deep understanding of eCommerce sales funnels and revenue growth.
? Highly analytical, with experience using data to inform decisions and optimise performance.
? Strong project management skills, able to juggle multiple priorities in a fast-paced environment.
? A self-starter who enjoys taking ownership and problem-solving.
? Excellent communication skills and the ability to collaborate across teams.
Why Join?
? Make a real impact in a high-growth, challenger brand.
? Work in an entrepreneurial, fast-paced environment where no two days are the same.
? Be part of a brand that genuinely makes a difference in people’s lives.
? Enjoy a collaborative and supportive team culture where innovation and ownership are encouraged.