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Field Service Engineer

Job description

Field Service Engineer

Key Responsibilities and Duties:
My client is looking for a Field Service Engineer to deliver technical support to their customers in the Clinical, Medical and Pharmaceutical sectors.
Reporting directly to the Service Manager, you will work to the highest standards to ensure first class service is delivered to the customer base while ensuring quality and regulatory standards are adhered to in a heavily regulated industry.
As a Field Service Engineer, you will be able to work independently and will be used to working at an advanced technical level to provide expert advice & solutions to customers and colleagues.
Provide field-based and remote technical support to customers and colleagues in line with relevant training and experience.
You will carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on instrumentation.
You will be responsible for diagnosing electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.
In this role, you will be based from my client’s Naas office, primarily covering 32 Counties. Standard working hours are Monday to Friday 9am to 5pm. As we do offer Nationwide Emergency out of hours support there is a requirement to be available to work outside of standard hours as part of an On Call roster.

Key Skills and Competencies:

  • 2-5 years relevant experience in similar roles

  • Degree/Diploma in Electronic/Biomedical Engineering is an advantage.

  • Experience working in the Robotics, Automation or Medical Devices industries

  • Logical problem solver with the ability to work independently

  • Knowledge of carrying out corrective and preventative works

  • Recognize new technologies and adapts to daily challenges

  • Deliver high levels of customer service

  • Competent in IT

  • Full driving licence